Amazon Marketplace launches in Australia, local retailers brace for onslaught - ABC News (Australian Broadcasting Corporation)

The code is a statement of the industry’s commitment to high levels or competency, training and customer service. It also ensures that there is a free and transparent complaints and compliance review process which imposes binding sanctions for any breach of the Code. It is designed to promote better and more professional, informed and effective relationships between insurance brokers and their customers.

To view a copy of the Code, click here